How to Buy

EXISTING CUSTOMERS:  Please email us to request website access.


NEW CUSTOMERS:  We are wholesale only.  New customers must provide a completed customer application.  The application is available for download below.  The application can be mailed to our Wilmington location or emailed to us.   We will notify you when you account is approved.  


ORDERS placed on the website will be processed and available for pick up the Next Business Day.   We strive to fill each order completely, but there are cases when items offered might not be available.  An order is a request and not guaranteed.  We will do our best to alert you with any issues.  If you need to ensure that an item is available, please contact your saleperson directly.


FUTURE ORDERS and questions about future item availability should be directed to your salesperson or emailed to  




DELIVERY by Bay State vehicles is only available to existing customers who currently receive that service or those who have made prior arrangements with us.


PAYMENT is required at the time of pick up or delivery.


CREDIT REQUESTS are handled on a case by case basis.  They must be made within 24 hours of receipt and accompanied by the item(s) in question and/or photos showing the issue.